Our Privacy Policy

The Violette House Privacy Policy

Privacy Policy Consent

At The Violette House, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a service, or interact with us in any way. By using our site or services, you agree to the practices described below.

Types of Data Collected

We may collect personal information you provide, such as your name, email, phone number, date of birth, health details related to your treatment, payment and billing information, and any messages you send us. We also automatically collect non-personal data like IP address, browser type, device data, site usage statistics, and general location through cookies and analytics tools.

Use of Information

We use this information to schedule and manage appointments, personalize your care, respond to inquiries, send reminders, improve services, and meet any legal or insurance requirements. With your consent, we may send you occasional emails about news or promotions, which you can opt out of at any time. We may use your data for verifying your identity, managing your account, processing payments, providing customer support, improving our site, and sending communications related to your care. We may also use de-identified data to improve our services or for research and educational purposes.

Sharing and Storage of Information

We do not sell your personal information. We may share it with trusted third-party service providers like scheduling platforms or secure email systems, who are required to safeguard your data. Information may also be disclosed when legally required or to protect the safety of our patients and community.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we’ve received information from a child without parental consent, we will delete it immediately. Parents or guardians may Contact Us to request removal of any such data.

Data Retention

We retain your data as long as needed to provide care, meet legal requirements, or improve services. You may request access to, correction of, or deletion of your personal data by contacting us directly. Policy Updates We may update this Privacy Policy to reflect changes in practices or legal obligations. Any updates will be posted on this page with a revised date. Continued use of the site after changes means you accept the updated terms.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact Us page. We’re happy to help.